Privacy Policy

1. Who we are

Park and Stay is the controller for personal data collected through this website unless we clearly say otherwise.

2. What we collect

We may collect the following information when you use our services:

• Contact details such as name, email address, and phone number.
• Booking details including travel dates, airport, vehicle registration, and optional extras.
• Payment-related information handled by our payment provider, including Adyen.
• Technical information such as device details, browser data, IP address, and usage analytics.

3. How we use your data

• To process bookings and manage your account.
• To send booking confirmations, service updates, and SMS reminders where enabled.
• To operate, secure, and improve the website.
• To analyse traffic and conversion performance using tools such as Google pixels where enabled.

4. Payments

Card payment data is processed securely by Adyen. We do not store full payment card details on our servers.

5. Sharing your data

We share booking information with the relevant parking operator, payment providers, SMS providers, and other trusted service providers as needed to deliver your booking.

6. Retention

We keep personal data only for as long as we need it for the booking, legal, operational, and accounting purposes set out in this policy.

7. Your rights

You may have rights to access, correct, delete, or restrict the use of your data. Contact us if you want to exercise any of those rights.

8. Contact

For privacy questions, contact us through the details shown on our website.