Manage booking

Enter the email address used for the booking and the booking reference from your confirmation email.

Yes. You can amend a booking, but price differences may apply depending on the new dates, times, or parking product.

Yes, if your booking is eligible for cancellation. Each booking has its own cancellation policy, so please review the policy shown in your booking details.

Yes. If your booking is confirmed, you can update the vehicle registration and, where needed, the vehicle make and model.

For security, both details must match exactly. If they do not, the booking will not be shown.

You can still update the booking. If the vehicle is not a British plate, you may need to enter the make and model manually.

You can manage the booking whenever the page is available, but any amendment or cancellation must still follow the policy attached to that booking.

Yes. The manage booking page works on mobile, tablet, and desktop.

You’ll see the booking reference, site name, travel dates, contact details, amount paid, and vehicle information.

Check that the email address and booking reference are entered correctly. If it still cannot be found, contact support.

Yes. If the booking details are in the page URL, a refresh will keep them available.

Use the Help button at the top of the page if you want to speak to the team.